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Privacy policy

What Sentai Gas collects when you buy, why, and who else sees it.

Last updated 12 September 2026

Who is responsible

Sentai Gas LLC operates sentaigas.com and is responsible for the personal information described here. Our registered address is 4417 Brookfield Dr, Kensington, MD 20895, USA.

What we collect

Only what an order actually needs, plus the usual traffic measurement.

  • Order details — name, email address, delivery address, items and amount
  • A payment reference from Stripe. We never see or store your card number
  • Messages you send us, and our replies
  • Analytics about how pages are used, described below

Payment data

Card details are entered on Stripe's own hosted checkout and are handled entirely by them. We receive a confirmation and a reference. We could not disclose your card number if we wanted to, because we never hold it.

Analytics and advertising

We use Google Analytics and Google Ads to understand which pages lead to orders and to measure advertising. These set cookies in your browser and report page views, add-to-cart events and completed purchases, including the order value and an order reference.

We do not send your name, email address or delivery address to either. Blocking these with an ad blocker or browser setting does not affect your ability to order — the site is built so that a blocked analytics call fails silently rather than breaking the cart.

Who else sees your data

Only the parties needed to get an order to you:

  • Stripe, to take payment
  • Tawk.to, which runs the live chat window and receives your messages, your IP address and the pages you viewed
  • The carrier, to deliver your order
  • Our hosting and email providers, in the course of running the site
  • A public authority, where we are legally required to disclose

How long we keep it

Order records are kept for as long as tax and business-record rules require. Support correspondence is kept while it is useful and then deleted. Analytics data is retained under the retention setting configured in Google Analytics.

Your choices

You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email contact@sentaigas.com. We will respond within 30 days.

You can opt out of Google Analytics with Google's browser add-on, or block analytics cookies in your browser.

Questions about this policy

Address
4417 Brookfield Dr, Kensington, MD 20895, USA
Support hours
Mon–Fri, 9:00 AM – 6:00 PM ET